SHOP POLICIES & Important Information

*It is recommended to read these policies thoroughly before purchasing*

Main platform: twitter - @astitchingwitch

Secondary Platform: Instagram - @Shopastitchingwitch

  • Many pieces available on my website are embroidered by hand. This process takes anywhere from 5-10+ hours and my prices reflect this.

  • All purchases are final- I am not responsible for ANy packages once I have dropped them off with usps and sent a tracking number

    • sticker-only packages travel through "snail mail" (envelope & stamp), therefore they will not have an available tracking number​

  • No returns or refunds, all purchases are final. I sell wearable art, therefore cannot resell anything that may have been worn by the original purchaser.

  • All "Update" Products are first come first serve when they are uploaded to my shop- I do not offer the chance to claim or purchase Pieces in advance, however I am always willing to remake Hand embroidered pieces as customs if you are unable to get the piece you want!

  • if a package is returned to me due to an incorrect address, the customer will be asked to pay for new shipping to reship

  • processing time for ready to ship items is 3-5 days, I ship twice a week

  • I stand by the quality of my products and my stitching, If a product becomes damaged for any reason, please contact me to discuss a repair! 

  • This shop is run by one person, I work hard to accommodate everyone and TO provide excellent customer service, but I have the right to refuse business to any individual if I see fit.